Your office reputation depends highly on finding a good commercial cleaning company. Customers, clients, and employees all take notice of a clean and well-maintained building. Likewise, a dirty and cluttered office will quickly lose business.

Organisations and companies are always on the lookout for ways to make their operations more efficient. One of the best ways to do that is to hire a professional commercial cleaning company. It might seem like an odd investment, but it can save you thousands in wasted time and resources.

But how do you find a perfect commercial cleaning solution? Here are a few tips on choosing your perfect commercial cleaning service provider.

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What is a Commercial Cleaning Company?

A commercial cleaning company is a janitorial service provider that sells its services to other businesses. Companies in various industries and settings can benefit from their customised cleaning services. 

Depending on the nature of the business, cleaning services are typically provided after-hours to avoid interfering with normal business operations at the location. However, many environments, such as the common areas of high-traffic buildings or co-working spaces, necessitate cleaning during the daytime.

More advanced service options can include regular fogging, commercial carpet cleaning, machine floor cleaning, and window cleaning.

A full-service commercial cleaning provider can create customised cleaning programs to meet the needs of a facility from beginning to end. Internal load and overhead for business and facility managers and their staff can be significantly reduced.

Questions to ask yourself when selecting a cleaning company

Before looking for a cleaning company, you should first assess your needs. What type of environment do you have? What kind of cleaning services are you looking for? How often do you need the cleaning done?
Once you have a good idea of what you’re looking for, you can start researching cleaning companies.

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What services do you need?

The first step is to identify what kind of services you need. There are many different types of commercial cleaning companies out there, so you need to be specific about the services you require.

For instance, if you need office cleaning, you should look for a company that specialises in that or have a wide range of facilities.

What is your budget?

The next step is to identify your budget. Not all commercial cleaning companies are created equal, so you need to find one that fits your budget. There are many ways to do this, but the best way is to get quotes from multiple companies and compare them.

What is your schedule?

The next step is to identify your schedule. This is important because you need to find a company that can work around your schedule.

Hence, if you need the cleaning done during the daytime, you should look for a service company that can provide that.

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Company’s reputation

Ask for references before hiring a commercial cleaning company. You want to be sure that you’re hiring a professional and reliable team.

Check the company’s website and see how long they’ve been in business. Have they won any awards? Does The British Institute Of Cleaning Science (BICSc) or Cleaning and Support Services Association accredit them? These are all excellent indicators of a reputable company.

Check Google Reviews

You can get a good sense of how a company performs by reading reviews from past customers. Honest feedback can help you decide if a company is a right fit for your needs.
If you don’t see any reviews, that’s a red flag. It would be best to be wary of companies with mostly positive reviews but a few negative ones. It’s always best to get a balanced perspective.

Enquire about the cleaning crew

Once you’ve narrowed down your list of potential commercial cleaning companies, it’s time to ask some questions.

Do they have a team of experienced professionals? What kind of training their employees go through? How often do they rotate their staff?

These are essential questions to ask to get an idea of the standard of cleaning you can expect. The last thing you want is an inexperienced crew who doesn’t know how to clean your office properly or communications become an obstacle.

The company’s policies

Before hiring a commercial cleaning company, ask about their policies. How long is the contract for? What is their policy on missed appointments? Do they have the required insurance?
It’s important to know what you’re getting into before hiring a company. Be sure to read the fine print and ask about any hidden fees. You don’t want to be surprised by an unexpected bill.

Ask For Liability Insurance

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When hiring a commercial cleaning company, be sure to ask for liability insurance. This will protect you if any damage is done to your property while the cleaners are working, protecting you in case of any accidents or damage to your property.


Public liability Insurance is key as they’ll be coming into contact with members of the public on a regular basis.

Full-Service Capability? 

Some commercial cleaning companies only offer a limited range of services. It’s essential to ask the company if they provide full-service capability so that you can get all of your cleaning needs taken care of by one company.

Not all companies offer full-service capability, so it’s essential to ask before you hire them. This will ensure that you’re getting the most comprehensive service possible.

The company should also be able to provide you with a list of the services they offer to choose the ones that are right for your business.

Background checks

It’s essential to do a criminal background check (DBS) on all of the employees of the commercial cleaning company you hire. This will help ensure that you’re hiring a professional and reliable team.

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You can do this by going to the company’s website and looking for their safety policy. This should outline how they conduct background checks on their employees. You can also ask for references from past clients to get an idea of the company’s hiring practices.

You must also ask if they have background checks on their cleaners too. The last thing you want is someone with a criminal record working in your office.

Do they have an established cleaning process?

When hiring a commercial cleaning service, ensure that the company is well-established and has a proven track record of providing excellent service to a diverse range of organisations.


It is essential to inquire about a company’s cleaning process to find out if they can provide you with the level of cleanliness that you need. A good cleaning company will have a solid reputation and will be able to show you their proven track record of providing quality service.

Does the company give you flexibility?

One of the most important things to look for in a commercial cleaning company is flexibility. You need to be able to work with the company’s schedule so that your business doesn’t suffer.

An excellent commercial cleaning company will be willing to work with your schedule and be flexible when booking appointments and schedules. This is essential for a busy business owner who can’t afford to have their business interrupted.


It’s essential to be able to work with the company’s schedule so that your business doesn’t suffer. A good commercial cleaning company will be willing to work with you and be flexible when booking appointments and times.

Check out their website and social media pages

When researching commercial cleaning companies, be sure to check out their website and social media pages.

An excellent commercial cleaning company will have an informative website that showcases its services and provides information about the company. They will also have active social media pages to regularly post updates and photos of their work.

Do they offer a satisfaction guarantee? 

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A good commercial cleaning company will stand behind their work and offer a satisfaction guarantee. This will give you peace of mind knowing that the company is confident in its ability to provide quality service.


Remember to ask about a company’s cleaning process to find out if they can provide you with the level of cleanliness that you need. An excellent commercial cleaning company will have a solid reputation and be able to show you their proven track record.


Enquire about the company’s previous clients and see if they have experience cleaning offices similar to yours. This will give you a good indication of what to expect from their services.

Does the company share the same vision regarding the environment?

Many cleaning businesses see little value in creating vision and mission statements. Choose a company that shares the same vision as yours regarding using environmentally friendly cleaning products. Sustainable cleaning is all about using biological products and safer methods for both environmental and human health.

At Cleanology, we strive to improve our environmental performance through systematic management practice in our cleaning services.

Get a free quote

The best way to get an idea of how much a company will cost is to request a free quote. This will give you an estimate of the services you can expect and how much they will cost.

Be sure to ask about any discounts they might offer for a long-term contract cleaning. You might be able to get a lower price if you’re willing to commit to their services for a more extended period.

Having a precise written quote will help you to avoid any unexpected charges. Be sure to ask about the company’s payment terms and get everything in writing before agreeing to their services.

Asking these questions will help you find a reputable commercial cleaning company that can provide you with the level of cleanliness you need. A good company will have a proven track record.

Final thoughts

It can be challenging to find a commercial cleaning service that you trust. It’s important to know what questions to ask and which qualities are most important for your business before making an appointment with any company. 

Remember these things when looking for a commercial cleaner: Is it full-service? Do they offer a satisfaction guarantee? Do they have a good reputation? What are their payment terms? Get a free quote.

When you can answer these questions, it will be much easier to find the right commercial cleaning company for your needs.