Right for your people.
We love our team.
Our people are the heart of organisation, and our people-first culture allows us to provide motivated, empowered individuals who take pride in their work. Our diverse workforce of approximately 1400 nationally, is sourced locally to our customers, yet originate from 34 different countries. We are proud to maintain a staff retention rate of 94% - well above the industry average. Our employees' happiness and loyalty are a testament to the supportive and inclusive environment we foster.
Our people are the heart of organisation, and our people-first culture allows us to provide motivated, empowered individuals who take pride in their work. Our diverse workforce of approximately 1400 nationally, is sourced locally to our customers, yet originate from 34 different countries. We are proud to maintain a staff retention rate of 94% - well above the industry average. Our employees' happiness and loyalty are a testament to the supportive and inclusive environment we foster.
A happier and inclusive workplace
As an MSDUK accredited company, we aim to create happier and more inclusive workspaces where employees feel they belong. Staff surveys show that 97.5% of our employees believe we are committed to diversity and inclusion. To ensure fairness, we conduct anonymous reviews of job applications and analyse job descriptions to ensure they are inclusive and equitable.
We support our neurodiverse employees, who make up 11% of our workforce, with a neurodiversity support group, quiet spaces, buddy systems, flexible roles, and translated materials. Additionally, 82% of our operatives are from ethnically diverse backgrounds, and 61% of our board is diverse, including three women which is industry leading. We are proud that 64%of our workforce is female, and 40% of our managers are women.
17% of our employees identify as LGBTQIA+, and we have anLGBTQIA+ staff group and year-round inclusive events to support and celebrateour diverse community.
We promote understanding and appreciation of diverse cultures through engagement activities and offer training on diversity, equity, and inclusion. With 97.5% of staff acknowledging our commitment, our workplace fosters authenticity and embraces differences. Our initiatives, including a diverse leadership team, DEI committee, and mental health support, ensure everyone feels valued.
A healthy and safe workplace
We are committed to ensuring staff wellbeing, offering free mental health support for all employees. This takes the form of monthly forums and counselling services are available in every language. We offer free English classes for speakers of other languages, providing support for all employees. We provide various employee resource groups within the company to encourage connection and support. We offer flexibility and family friendly working practices for all workers from day one of employment, including flexible working hours and the opportunity to work from home. We understand that this is crucial to our staff members’ overall wellbeing and productivity.
We prioritise the health and safety of our employees throughout our operations. We maintain rigorous safety standards and provide regular training on best practices. Our Health and Safety Director is NEBOSH qualified and has oversight and overall responsibility for effective management, drive and delivery of all Health and Safety.
We value and develop our staff
We believe that valued staff perform better, and we place great significance on the ways we reward and recognise staff. Cleanology has long understood the value of fair pay, with a longstanding commitment to paying staff the Real Living Wage. In 2021 we won the Living Wage Foundation Champion Award and in 2024 our CEO Dominic Ponniah became joint chair of The Living Wage Foundation’s Recognised Service Provider Leadership Group.
Cleanology invests in the development of its workforce and offers the chance for genuine career progression for its people. Testament to this, an incredible 78% of Operations Managers within Cleanology have progressed through the company. Within our team we have many fantastic personal success stories.
To ensure our client-facing members of staff are delivering excellent customer service, and to facilitate continuous improvement, we have developed our in-house Hospitality Hero training. The training involves videos and quizzes to ensure the cleaning staff are aware of and proficient in Cleanology’s customer service standards. Staff can also be nominated by clients to receive a client recognition award.
Our Cleanology community
Our community involvement initiatives encourage employees to participate in volunteer activities and support local charities. We have partnered with The Hygiene Bank charity to help tackle hygiene poverty, an issue which affects 4.2m people in the UK. Through events, volunteering, and raising awareness of the cause, we have raised £117,000 for The Hygiene Bank to date. Cleanology has recently been awarded the highly coveted Gold Partnership status by the Hygiene Bank. The prestigious Gold Partnership status, held only by household names Boots, Unilever and Method, highlights Cleanology’s tireless commitment to help end hygiene poverty through financial support, product donations and raising awareness.
Cleanology uses various channels to ensure that employees can express their views, share their ideas, and participate in decision-making processes. We encourage honest, open dialogue and feedback across all levels. We are always open to receive feedback and new ideas from staff and are quick to discuss and implement these.
Our customers will benefit from a team of experienced, well-trained professionals who are determined to deliver a great service. Our friendly team are available 24/7. With over 1400 expert cleaners across the country, we can quickly respond to last-minute emergency callouts.
Why Choose Our Commercial Cleaning Services?
Your dedicated cleaning partner
Our cleaning team is our greatest asset. They are the key to delivering top-notch service and client satisfaction.
Our expert cleaners operate in every major UK city. With a network of skilled professionals across the country, we can even respond to last-minute emergency callouts.
We value customer satisfaction above all else. We are committed to providing an excellent service for our clients at all points throughout the contract, even as their needs grow and change.
Cleanology offers services to suit the needs of every industry. We tailor our support to meet the individual needs of each customer.
We are proud to embed sustainability in every project we undertake. We have reduced our use of chemicals by 99.4%, and prioritise plastic-free packaging and reusable products.
Awards & Accreditations
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