Values

Right for your Business.

Cleaning done right.

Cleanology have over 25 years of experience in the cleaning industry. What started as a small, family-run business with one client and one cleaner, has grown into a Top 50 UK cleaning company with over 1,400 staff from 34 countries. We invest in our senior management team and have amassed a team of skilled and experienced leaders.

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Cleanology have over 25 years of experience in the cleaning industry. What started as a small, family-run business with one client and one cleaner, has grown into a Top 50 UK cleaning company with over 1,400 staff from 34 countries. We invest in our senior management team and have amassed a team of skilled and experienced leaders.

Experts in our field

Though the company has grown considerably, Cleanology still maintains its family values and commitment to quality and customer care. With offices in both London and Wigan, Cleanology has expanded to over 400 prestigious customers throughout the UK.

Our people culture ensures that our passion extends through the company. Our commitment to the Real Living Wage, to training, staff engagement and rewards & recognition programme ensure that our staff are motivated to deliver to the highest standards.

We are experts in our field, continually developing new and innovative processes and technologies to suit the needs of our customers.

Adapting to our clients

Cleanology take pride in flexibility, allowing us to adapt to suit the requirements of our clients, even as their needs grow and change. We understand that our clients cleaning requirements can vary throughout the year, and Cleanology are committed to meeting delivering an excellent service to our clients at all points throughout the contract.

We ensure that we are delivering a high quality service through regular Quality Audits and Customer Evaluation Reports. This also allows us to measure our performance so that we may continually improve. The Quality Audit is a measure of our cleaning performance, can be tailored to an individual site’s cleaning specification and is recorded as a percentage score. The Customer Evaluation Report is an overall measure of performance including criteria such as responsiveness, staff appearance and invoice accuracy and is scored out of 10. Quality audit scores under 90% and CER scores below 9 are flagged for further investigation and resolutions/support and options are discussed at the weekly Operations Team meeting and monthly Senior Management Team meetings.

Experienced mobilisations

We have extensive experience in mobilising contracts of all sizes, across many different sectors. Over this time, we have learnt that communication is key to a successful mobilisation process. As a result, we will provide our customers with a single point of contact for management of the mobilisation, who will maintain regular communication through scheduled daily or weekly calls as required. We value customer satisfaction above all else, and through our monthly reviews we can adapt our support as needed.

Our customers will benefit from a team of experienced, well-trained professionals who are determined to deliver a great service. Our friendly team are available 24/7. With over 1400 expert cleaners across the country, we can quickly respond to last-minute emergency callouts.

Benefits

Why Choose Our Commercial Cleaning Services?

Your dedicated cleaning partner

Our cleaning team is our greatest asset. They are the key to delivering top-notch service and client satisfaction.

All staff are English-speaking and undergo strict security checks.
We offer great working conditions, regular training, career progression, and fair pay.
As a Living Wage-recognised service provider, we believe happy workers equal happy customers.
Our team of over 1,400 people from 34 countries is committed to maintaining the high standards we are known for.
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Our expert cleaners operate in every major UK city. With a network of skilled professionals across the country, we can even respond to last-minute emergency callouts.

We value customer satisfaction above all else. We are committed to providing an excellent service for our clients at all points throughout the contract, even as their needs grow and change.

Cleanology offers services to suit the needs of every industry. We tailor our support to meet the individual needs of each customer.

We are proud to embed sustainability in every project we undertake. We have reduced our use of chemicals by 99.4%, and prioritise plastic-free packaging and reusable products.