An excellent commercial cleaning company can be a business owner’s best friend. Not only do they keep your workplace looking great, but they can help keep you organised and on track.

But hiring a commercial cleaner can be a daunting task. When making your decision, there are many things to consider, and mistakes can be costly. Here are some of the most common mistakes people make when hiring a commercial cleaner.

Not interviewing more than one cleaning company

Hiring a commercial cleaning company is a big decision, and it’s important to interview more than one company to ensure you’re making the best choice for your business. Ask each prospect the same questions so you can compare them apples-to-apples.

One company might offer you a great price, but their quality of work might not be up to par. Another company might be more expensive, but their attention to detail and customer service might be worth the extra cost.

Not getting a reference

A good way to judge a company’s quality of work is to ask for references. A reputable company should be happy to provide you with the contact information of past clients.

We know several companies who have hired a commercial cleaning company and were not happy with the results. In each of those cases, the clients did not ask for references or did not contact any of the company’s past clients.

Not specifying what you want to be cleaned

It’s essential to be specific when you’re hiring a commercial cleaner. It would be best to make sure they understand precisely what you want to be cleaned and what you don’t want.

For example, let the company know if you don’t want the windows cleaned. And if you want the kitchen wiped down but not scrubbed, make sure they understand that.


Not having a written contract

A written contract is essential when hiring a commercial cleaner. It outlines the company’s services, the price, and other important details. It’s also an excellent way to protect yourself in case of any disputes.

You should include a few crucial things in your commercial cleaning contract. First, you should outline the services the company will provide. This should consist of sweeping and mopping the floors, dusting the desks and cleaning the bathrooms.

Second, you should specify the price. This will help avoid any misunderstandings down the road.

Not checking insurance and licensing

Before hiring a commercial cleaning company, check their insurance and licensing. You don’t want to hire a company that doesn’t have the proper insurance if something goes wrong. 

At the same time, you don’t want to hire a company that’s not licensed or properly regulated, as this could put your business at risk.

When hiring a commercial cleaning company, it’s essential to have liability insurance. The liability insurance should cover both the company and its employees. This will protect you in case of any accidents or injuries while the cleaning company works at your business.

Not getting a quote in writing

Pricing can become a conflicting point if no written quote is provided. On the one hand, you want to make sure you’re getting the best price possible. But on the other hand, you don’t want to compromise on quality.

One of the benefits of getting a written quote is that it ensures both you and the cleaning company are on the same page. You’ll know exactly what services the company provides and what you’re paying for. Hence, the cleaning company will know exactly what you expect from them, thus avoiding any misunderstandings or disputes later on.

Hiring the cheapest cleaning company

Just because a cleaning company is the cheapest doesn’t mean they’re the best option for your business. Sometimes you get what you pay for, and it’s essential to consider all of the factors when making your decision.

If you hire a cheap cleaning company, you’ll save money on cleaning costs and be happy with the results. However, if you hire a company that’s not reputable or doesn’t have a good track record, you could pay more in the long run.


Not checking the speciality

If you’re hiring a company to clean your office, ask if they have experience in the speciality you need. If you’re hiring a company to clean your restaurant, ask if they have experience in the foodservice industry. 

This will help ensure the cleaners know what they’re doing and won’t accidentally damage your property or equipment.

Therefore when hiring a commercial cleaning company, it’s essential to ensure the cleaners have experience in your niche. Not all cleaners are experienced in cleaning offices, restaurants cleaning, or other businesses.

Not providing enough information

When hiring a commercial cleaner, it’s essential to provide as much information as possible. This will help the cleaner understand your expectations and ensure that the job is done correctly. Be specific about what you want to be cleaned and when you need it done.


Not doing your research

Not all commercial cleaning companies are run alike. There are a lot of shady businesses out there that will take your money and not do a good job cleaning your workplace. Do your research before choosing a cleaning company to ensure you’re getting the best possible service.

Key Takeaway

Hiring a commercial cleaning company is crucial, especially after the pandemic. It would help if you took the time to do your research and ask the right questions to make an informed decision. And remember, it’s always better to be safe than sorry.

If you’re not sure about something, don’t hesitate to ask us anything. We are an award-winning cleaning company in London and are happy to help in any way we can.